- How to keep your pc, i set up in explorer. Wd passport hard drive data recovery after physical damage to connector - duration, 11, 06. I have a wd passport ultra 1 tb usb 3.0 external drive connected on usb 2 port. I have also updated with the latest wd passport firmware for my drive. Hardware to formatting the wd passport.
- WD My Passport Go 500GB USB 3.0 Setup First, connect your Western Digital My Passport Go 500GB USB device to the computer using a USB cable. After connecting the device, make sure that you're My Passport device is displayed in the DEVICES section. Now, open the Western Digital My Passport Go software.exe file to begin the installation process.
Fixed: Western Digital My Passport X 2TB not Recognised Issue
If your computer does not recognize the WD My Passport 2TB hard drive, follow these guidelines to resolve it.
- Click the Windows icon on the desktop to open the Start menu.
- Enter ‘Computer Management' in the text field and press Enter.
- Locate the Disk Management option below Storage and click it.
- There should be a hard drive with the name (Disk a Partition a) without a volume letter such as C, D, or E.
- Right-click it and choose ‘Change Drive Letter and Paths' from the contextual menu.
- The ‘Allow access to this volume by using the following drive letter and paths' screen appears. Click Add.
- The ‘Add Drive Letter or Path' window appears.
- Click the ‘Assign the following drive letter' radio button and then select a volume letter from the drop-down list. Click OK.
- You can try a simpler method first to check whether there is a problem with the WD hard drive/USB port/USB cable.
- Try connecting the WD hard drive to a different USB port on your computer.
- Use another USB cable to connect the My Passport 2TB to your computer. If the WD hard drive is detected, it means that there is a problem with the old USB cable.
- Update the WD My Passport X 2TB setup driver and check whether this solves the detection issue.
Easiest Way to Fix WD Passport Not Showing Error
Open the My Passport Wireless Pro dashboard by entering the URL in your browser: (Windows) or (Mac) Make sure the My Passport Wireless Pro is connected to the internet; Click 'Media' Under Plex Media Server section, click 'Download' After download, the Plex Media Server will automatically install. Hard Drive provides high-performance portable storage for your PC and Mac® and comes with sync & encryption and Google™ software (PC only). For the latest WD product information and news, visit our website at www.westerndigital.com. Kit Contents † My Passport Essential Portable Hard Drive e l b a cBS†U † Quick Install Guide Compatibility.
- 1. In Control Panel, go to Devices and Printers. You can see your passport drive visible there.
- 2. Open its properties and then open drivers, simply uninstall it.
- 3. Unplug your passport drive.
- 4. Restart your computer and insert/plugin your passport again into PC.
Follow to learn how to make your WD Passport external hard drive detected again:
- Why Is WD Passport Not Showing Up
- 5 Fix for My WD Passport Is Not Showing Up on Computer Error
- Quick Fix. Try a Different USB Cable/Port or PC
- Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
- Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
- Method 3. Update Device Driver to Make WD Drive Work, Detected
- Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive
How Do I Fix My WD Passport Ultra Not Showing Up on My Computer
'I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.
The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Is there a possible way that can help me to repair the not detectable WD drive to work again?'
If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.
On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials.
Why Is My WD Passport Not Showing UP
There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error:
- 1. A faulty USB port/cable, or a damaged USB hub on PC
- 2. No drive letter is assigned to WD Passport drive
- 3. Corrupted file system or bad sectors makes WD drive unreadable
- 4. WD drive driver is out of date
- 5. Universal USB controllers drivers are outdated
So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? Check the fixes and follow tutorials below to get rid of this issue immediately.
5 Fixes to Remove WD Not Showing Up/Not Detected Error:
Quick Fix. Try a Different USB Cable/Port or PC
When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.
Wd My Passport 1tb For Mac Setup
Step 1. Switch a USB port/cable and replug it to your computer.
If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. The problem exists on the USB cable.
Step 2. Reconnect the WD drive via a new USB hub or to a new computer.
- If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up.
- If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive.
You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again.
Method 1. Change WD Drive Letter to Make WD Passport Drive Detectable
When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC:
Step 1. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management.
Step 2. Right-click on WD drive which fails to show up and choose 'Change Drive Letter and Paths..'.
Step 3. Click 'Add' and choose the drive letter beside Assign the following drive letter > Click 'OK'.
If WD drive has already assigned with a letter, click 'Change' to choose another letter for it.
Step 4. Then restart PC and you can check out whether the problem still exists or not.
Wd My Passport 1tb Manual
Method 2. Fix Corrupted File System/Bad Sector That Makes WD Not Showing Up
If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Your computer may not even able to detect it from File Explorer.
EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Download it, you can easily make your WD external hard drive show up on the computer again.
Follow to see how to fix corrupted system files and bad sectors on WD device:
Step 1: Open EaseUS Partition Master on your computer. Then locate the disk, right-click the partition you want to check, and choose 'Check File System'.
Step 2: In the Check File System window, keep the 'Try to fix errors if found' option selected and click 'Start'.
Step 3: The software will begin checking your partition file system on your disk. When it has completed, click 'Finish'.
Method 3. Update Device Driver to Make WD Drive Work, Detected
When the WD Passport drive is not working, it's highly possible that the device driver is not updated. So the best way is to update its driver via the following two paths:
Manually Download and Install WD Device Driver:
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.
Step 3. Right-click on Unknown device > select Properties.
Wd 2tb My Passport Software
Step 4. Go to Details tab > Set Property to be Hardware Ids.
Step 5. Right-click the top Value and click Copy.
Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.
Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.
Update WD Device Driver from Device Manager:
Step 1. Right-click on the Windows icon and select Device Manager.
Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive. Mac os 9 software download.
Step 3. Select 'Update driver'.
Manually Download and Install WD Device Driver:
Step 1. Right-click on the Windows icon at the left corner and select Device Manager.
Step 2. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device.
Step 3. Right-click on Unknown device > select Properties.
Wd 2tb My Passport Software
Step 4. Go to Details tab > Set Property to be Hardware Ids.
Step 5. Right-click the top Value and click Copy.
Step 6. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC.
Step 7. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive.
Update WD Device Driver from Device Manager:
Step 1. Right-click on the Windows icon and select Device Manager.
Step 2. Expand Device Manager and right-click the WD My Passport Ultra drive. Mac os 9 software download.
Step 3. Select 'Update driver'.
Step 4. Select 'Search automatically for updated driver software', wait for the process to complete.
Method 4. Uninstall/Reinstall USB Controllers on WD My Passport Drive
When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. So the last efficient way that you can try is to uninstall and reinstall USB controllers:
Step 1. Right-click on the Windows icon and select 'Device Manager'.
Step 2. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select 'Uninstall device'.
Repeat to uninstall each USB controller one by one.
Step 3. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive.
After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then.
Extra Important Tips
If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Please do these tips first:
- 1. Copy and backup important data from your WD hard drive to another storage device.
- 2. Format WD hard drive or external hard drive to NTFS for saving data again.
If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Please try these tips for a guide:
- 1. Search and find some manual guide online to check the physical error on your WD hard drive.
- 2. Or you can take your WD drive to a local hard drive repair center for professional help. (If you are not professional, please try this tip.)
Conclusion
On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again.
If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC.
People Also Ask
For further issues related to the WD passport, check the questions and answers below. You'll get a satisfying answer:
1. WD My Passport not showing up on Mac
If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page)
- #1. Reconnect WD Passport to Mac
- #2. Change WD Passport drive letter
- #3. Remount WD Passport to Mac
- #4. Update WD Passport drive driver
- #5. Format WD My Passport on Mac
2. How to use WD Passport on Windows 10?
For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive.
Wd My Passport 2tb Mac Setup
For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. If you need more space, delete some useless files on it to free up space.
3. Why is my external hard drive not showing up?
Wd My Passport Ultra For Mac Setup
Accordingly, there are many reasons that may cause your external hard drive not showing up. Here is a list of major reasons:
- The external hard drive is not connected to the PC correctly
- Faulty USB cable or USB hub
- External hard drive is not initialized
- External hard drive is doesn't contain a volume
- External hard drive has no drive letter
- External hard drive contains file system error, bad sectors, or virus
For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.